Privacy Policy

Effective Date: June 6, 2025

Greenhouse Aquatech (β€œwe,” β€œour,” or β€œus”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our websites:

1. Information We Collect

We may collect and store the following types of information:

  • Personal Information: Name, email address, phone number, postal address, and company name.
  • Contact Information: Collected via forms, WhatsApp, phone, or email.
  • Usage Data: Information about your device, IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

Your data may be used for:

  • Processing inquiries and responding to your requests
  • Providing product and service-related updates
  • Improving website performance and customer service
  • Sending marketing and promotional communications (you can opt-out anytime)

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information:

  • With service providers under confidentiality agreements
  • If required by law, regulation, legal process, or government request
  • To protect the rights, property, or safety of Greenhouse Aquatech, our users, or others

4. Cookies and Tracking

We may use cookies and similar technologies to:

  • Enhance your browsing experience
  • Understand site traffic patterns
  • Serve relevant ads via third-party services (like Google Ads or Facebook)

You can control cookie settings through your browser preferences.


5. Data Security

We implement standard security measures to protect your information from unauthorized access or disclosure. However, no digital platform is 100% secure.


6. Your Rights

You have the right to:

  • Access and correct your personal data
  • Withdraw consent to receive marketing
  • Request deletion of your information (subject to legal obligations)

To exercise these rights, contact us at: enquiry@greenhouseaqua.com


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated β€œEffective Date.”


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

πŸ“ Address:

Greenhouse Aquatech

304, ASK Business Triangle, Ring Road No. 1,

Bhatagaon, Near Wallfort City,

Raipur - 492013, Chhattisgarh, India

πŸ“ž Sales & Service Call: +91 98261 28536

πŸ“§ Email: enquiry@greenhouseaqua.com

Terms & Conditions

Effective Date: June 6, 2025

By accessing or using our websites and services, you agree to the following terms and conditions. If you do not agree, please do not use our platforms.

1. Company Details

Greenhouse Aquatech

πŸ“ 304, ASK Business Triangle, Ring Road No. 1, Bhatagaon, Near Wallfort City, Raipur - 492013, Chhattisgarh

πŸ“ž +91 98261 28536 | πŸ“§ enquiry@greenhouseaqua.com

2. Use of Website

  • All content including images, product info, logos, and text is the property of Greenhouse Aquatech.
  • You may not copy, modify, distribute, or republish any content without prior written consent.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product & Service Information

  • We strive to provide accurate and updated product information.
  • Prices and availability are subject to change without prior notice.
  • Orders are confirmed only after verification and approval by our sales team.

4. Limitation of Liability

We are not liable for any direct, indirect, or consequential damages that may arise from the use of our website or products, including system failures, loss of data, or delays.


5. Third-Party Links

Links to third-party websites are for your convenience. We do not endorse or take responsibility for the content on those websites.


6. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Raipur, Chhattisgarh.


πŸ’Έ Refund & Cancellation Policy

Effective Date: June 6, 2025

At Greenhouse Aquatech, we aim to ensure your satisfaction. However, due to the nature of our products (custom and technical aquaculture equipment), we follow a limited refund and return policy.


1. Cancellation Policy

  • Orders can only be cancelled within 24 hours of placing the order.
  • After 24 hours, cancellations are not allowed as most items are prepared/made-to-order.

2. Refund Eligibility

Refunds are provided only under the following conditions:

  • You received a damaged or defective product.
  • The product delivered is not what you ordered.
  • A payment error occurred during the transaction (charged twice, etc.).

Refund Process:

  • Raise a request within 3 days of delivery via email to enquiry@greenhouseaqua.com with proof (invoice, photos, or video).
  • Our team will review and respond within 7 business days.
  • If approved, refunds are processed within 7–10 business days to the original payment method.

3. Non-Refundable Items

  • Custom-made tanks, systems, or components
  • Items damaged due to misuse, improper installation, or negligence
  • Consultation or service charges

4. Shipping Charges

Shipping charges are non-refundable. Return shipping (if applicable) must be borne by the customer unless otherwise stated.


5. Need Help?

If you have any questions about our return or refund process, please contact:

πŸ“ž +91 98261 28536

πŸ“§ enquiry@greenhouseaqua.com

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