Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, gender, age, and location

Health information voluntarily shared for consultation

Payment and billing information

b. Health & Consultation Data

Medical history, lifestyle inputs, and consultation records

Uploaded reports or prescriptions

c. Technical Information

IP address, browser type, device information, cookies, and usage data

2. How We Use Your Information

We use your data to:

Provide personalized Ayurvedic consultations and wellness plans

Schedule and conduct telemedicine appointments

Fulfill orders for health products and services

Send appointment reminders, wellness updates, and offers

Improve our services and user experience

Ensure compliance with legal and regulatory standards

3. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share your information with:

Certified doctors or Ayurvedic practitioners for consultation purposes

Payment gateways for secure transactions

Service providers assisting in delivery or tech infrastructure

Legal authorities when required by law

4. Data Security

We implement industry-standard encryption and access controls to protect your information. However, no method of transmission or storage is 100% secure, so we encourage users to use strong passwords and remain vigilant.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience. You can control cookie settings via your browser.

6. Your Rights

You have the right to:

Access or update your personal information

Request data deletion (subject to legal retention)

Withdraw consent for promotional communications

Request a copy of your consultation or health records

7. Children’s Privacy

Our services are intended for users above the age of 18. We do not knowingly collect data from children under 18 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date”.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 Email:  nxgenhealthtech@gmail.com

📞 Phone: +919904954666

Terms & Conditions

1. Acceptance of Terms

By accessing our platform and using any of our services—including telemedicine consultations, wellness plans, purchasing products, or browsing—you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

2. Services Offered

NEXT GEN MULTISERVICES

Online Ayurvedic consultations with certified professionals

Personalized wellness and lifestyle plans

E-commerce for Ayurvedic and health-related products

Health and wellness content for informational purposes

3. User Responsibilities

By using our platform, you agree:

To provide accurate, complete, and updated information

To use the services only for lawful purposes

Not to impersonate another person or entity

To follow prescribed treatment plans responsibly and consult a professional before making any health changes

4. Health Disclaimer

Our platform is not a replacement for emergency medical care. All recommendations are based on Ayurvedic principles and should be followed in consultation with a qualified practitioner. For severe health conditions or emergencies, consult a licensed allopathic doctor or visit a medical facility.

5. Payments & Refunds

All payments made for consultations, wellness plans, or products are processed through secure gateways.

Refunds (if applicable) are governed by our Refund Policy.

Subscription or plan-based services are non-transferable.

6. Intellectual Property

All content on our platform—including text, logos, images, videos, and software—is the intellectual property of Ayutra Next Gen HealthTech or its licensors and is protected under applicable copyright and trademark laws. Reproduction or misuse without written permission is prohibited.

7. Privacy Policy

Your data privacy is important to us. Please refer to our privacy policy for details on how we collect, use, and protect your information.

8. Limitation of Liability

Ayutra Next Gen HealthTech is not liable for:

Any direct, indirect, or incidental damages arising from your use of the platform

User’s failure to follow health advice

Technical issues or service interruptions beyond our control

9. Termination of Access

We reserve the right to suspend or terminate your access to the platform at our discretion if you violate these terms, misuse the platform, or engage in fraudulent or harmful activity.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in India

11. Changes to Terms

We may revise these Terms from time to time. The updated version will be posted with a new effective date. Continued use of our services implies your acceptance of the revised terms.

12. Contact Us

For questions or concerns regarding these Terms & Conditions:

📧 Email: nxgenhealthtech@gmail.com

📞 Phone: +919904954666